Note
*Restatement of 2023 numbers to reflect exclusion of URC China operations, recalculations of carbon emission of PH grid electricity using Department of Energy’s new released emission factors and migration to Department for Environment Food and Rural Affairs (DEFRA), URC and RLC’s correction of data errors, and inclusions of late utility billings by CEB. Total energy consumption is 0.49% higher compared to previously disclosed 2023 figures.
Data covers information of total URC (BCF-PH, Flour, SURE, AIG, head offices, and external distribution centers in the Philippines, BCF-INT excl. China)
Data includes on-site generation of solar power, biomass and biogas utilization
Purchased electricity from renewable sources through Retail Electricity Contracts
Includes fossil fuel used from operations and company-owned vehicles
*Restatement of 2023 numbers to reflect exclusion of URC China operations, recalculations of carbon emission of PH grid electricity using Department of Energy’s new released emission factors and migration to Department for Environment Food and Rural Affairs (DEFRA), correction of data errors, and inclusions of late utility billings by CEB. Total GHG emissions are 21.55% lower than the emissions previously reported for 2023. Similarly, GHG intensity is 21.53% lower.
URC’s GHG emissions cover information of total URC (BCF-PH, Flour, SURE, AIG, head offices, and external distribution centers in the Philippines, BCF-INT excl. China). This includes fugitive emissions. Fugitive emissions include emissions from refrigerants consumed by the plants which include R22 / Freon, R134a, R404, R407, R410, R507, R141B, R417, R32.
The increase in total GHG emissions in 2024 is primarily due to the inclusion of Scope 3 data from CEB and JGSOC, which were reported for the first time.
Scope 2 emissions from renewable energy sourced from the grid were calculated using the market-based approach, applying emission factors provided by Retail Electricity Suppliers.
RLC’s data refers to ODS produced from generator sets.
Note
*Restatement of 2023 numbers to reflect exclusion of URC China operations and RLC’s correction of data errors. Total water withdrawal is 2.03% higher compared to previously disclosed 2023 figures. Similarly, water intensity is 2% higher.
Data covers information of total URC (BCF-PH, Flour, SURE, AIG, and BCF-INT excl. China).
Water recycled and re-used is the volume of water from wastewater and rainwater recovery.
*Restatement of 2023 numbers to reflect exclusion of URC China operations and an updated URC’s data boundary which now covers all available raw and packaging materials used by the organization. Renewable materials are 514% higher compared to previously disclosed 2023 figures. Similarly, non-renewable materials increased by 5%.
Data covers information of total URC (BCF-PH, Flour, SURE, AIG, and BCF-INT excl. China).
URC’s renewable material pertains to raw materials of agricultural origin and cartons for packaging.
Includes, but not limited to, construction materials such as cement, concrete, glass, and rebars from RLC, as well as URC's re-grind PET bottles reused to mix with virgin resin for bottle making of BCF-PH
RLC data includes only materials used for repairs and renovations of existing properties, not materials used for the construction of new buildings. RLC aims to improve data collection for materials to facilitate comparison and analysis in the future. RLC aims to report data on construction materials for all business segments starting 2025.
Percentage of recycled input materials is computed as the amount of re-grind PET used as feedstock divided by the total input for packaging materials. Scope includes URC BCFG-PH
Note: Discrepancy from hazardous waste generated and transported are stored in the DENR -prescribed Hazwaste onsite storage waiting for schedule of transport and treatment.
*Restatement of 2023 numbers to reflect exclusion of URC China operations. The total solid waste generated decreased by 0.01% compared to the previously disclosed 2023 figures.
RLC already transported all remaining hazardous waste from 2024 in Q1 2025 to DENR-accredited treatment facilities.
JGS and its subsidiaries provide all mandatory benefits to 100% of its regular employees. Listed below are these mandatory requirements as well as some additional benefits that JGSHI and its subsidiaries offer its employees:
Do you have policies that explicitly disallows violations of labor laws and human rights (e.g. harassment, bullying) in the workplace?
*Substantiated complaints include complaints from customers that went through the organization’s formal communication channels and grievance mechanisms as well as complaints that were lodged to and acted upon by government agencies.
RLC data covers Malls and Residences
URC information includes data from BCF-PH only
RLC data covers Malls and Residences
URC information includes data from BCF-PH only
*Substantiated complaints include complaints from customers that went through the organization’s formal communication channels and grievance mechanisms as well as complaints that were lodged to and acted upon by government agencies.
URC data from BCF-PH only
URC data from BCF-PH only
*Substantiated complaints include complaints from customers that went through the organization’s formal communication channels and grievance mechanisms, as well as complaints that were lodged to and acted upon by government agencies.
URC’s customers are defined as key accounts and exclusive distributors. URC will ensure that the account management process handles account/customer information with strict confidentiality.
JGSHI implements cyber-security capability increase and preventive measures to ensure the security of confidential company data. As of to date, the Data Privacy Policy and Information Security (InfoSec) Policies applicable to the whole conglomerate are in place.
The Company established the Information Security Management Systems (ISMS) Policies that institutionalized information security as part of the Conglomerate’s enterprise risk management, protect the Company’s information assets and reputation, and to comply with relevant laws and regulations.
The ISMS consists of the following:
Regular and ad hoc exercises ensure the relevant teams practice cyber incident response and breach management procedures.
A 24/7 Security Operations Center was established in January 2020 to continuously monitor JGSHI’ information assets and help protect the enterprise security baseline.
Corporate IT Audit conducts year-on-year assessments on JGSHI Information Security Office’s programs and activities ensuring alignment to corporate policies, statutory and regulatory requirements, and enterprise risk management.
Area: Five (5) Hectares
CEB has partnered with the Ramon Aboitiz Foundation Inc. One to Tree program (RAFI OTT) to support the conservation and restoration of mangroves in Cebu. CEB and RAFI are jointly enhancing a mangrove plantation in Barangay Tapon, Dumanjug, Cebu. The 10,000 mangrove seedlings were planted across an estimated five (5) hectares of mangrove area. A people’s organization, the Tapon Fisherfolks Association were engaged for seedling production, site preparation, actual planting, maintenance, and monitoring for eight (8) quarters. Survival rate as of 2024 is at least 90%.
Area: N/A
The Philippines has more than 1,000 flora and fauna listed as threatened species. It will take collective action from various stakeholders including the government, local and international non-governmental organizations, and local communities to provide innovative solutions and efforts to continue to protect and conserve wildlife for sustainability and for resilient biodiversity.
In response to the call to action of the Department of Environment and Natural Resources (DENR) Biodiversity Management Bureau (BMB) for Wildlife Conservation, Cebu Pacific signed a Memorandum of Agreement to transport threatened wild fauna back to their natural habitat to ensure their survival. The MOA took effect in August 2022 and will be valid until August 2025.
Area: N/A
The Philippine Eagle is a highly endangered species, with only less than 400 pairs remaining in the wild. CEB supported the Philippine Eagle Center in Davao City from 2015-2023. For almost a decade, CEB has been committed in its support for ‘Mindanao’, providing essential resources such as food, shelter maintenance, keeper care, and veterinary services for the facility's captive-bred eagle.
Area: 1.8 ha (with the possibility of increasing land area)
JGSOC, in partnership with DENR-EMB, rehabilitated and restored Boracay Wetland No. 8, a 1.8-hectare swamp and marshland located in Brgy. Manocmanoc, Boracay Island, which is home to 39 species of flora and 20 faunal species of birds, fishes, mammals, and gastropods. The initiative was launched in July 2019 and the MOA was renewed in November 2023, to restore the environmental sustainability of Wetland No. 8 and prevent further degradation of its ecosystem, espousing a private-public sector collaborative approach with the involvement of other stakeholder communities.
Area: 160 m2
The JGSOC Artificial Reef Project is located in a sandy area along the coastal zone of Barangay Simlong in Batangas City, near the JGSOC petrochemical complex. The artificial reefs function similarly to natural reefs, providing protection and habitat for a diverse range of marine life. Each artificial reef is a concrete block measuring approximately two (2) cubic feet. According to the latest monitoring survey of the faunal communities found at the sites, conducted last August 2024 by the Batangas Community Divers Seal, Inc. (BCDSI), there have been positive changes in marine biodiversity in the area, such as an increase in fish species and coral growth.
Area: ~640,000 seedlings (as of December 2024)
JGSOC’s “One Million Trees” initiative aims to plant one million indigenous and fruit-bearing tree seedlings within ten (10) years. The key programs under this initiative are tree planting and protection and maintenance of a two-hectare mini-forest with tree nursery, located at Brgy. Pinamucan Ibaba, Batangas City. As of December 2024, there are around 640,000 seedlings planted. The success of this initiative is made possible through partnerships with DENR, LGU, the host barangays, and with various NGOs and universities.
Area: 11,376 seedlings
URC-wide tree planting and nurturing activities were conducted across different sites.
In support to the Expanded National Greening Program (NGP) stated in Executive Order 193, SURE URSUMCO and PASSI have signed MOA with DENR CENRO to Adopt-a-Forest of 3 Ha in Tanglad, Manjuyod, Negros Oriental and 5 Ha in San Enrique, Iloilo. This partnership will rehabilitate the forest/watershed identified by DENR through establishment of seedling and plantation nursery as well as conducting maintenance and protection activities in 3 years. In 2024, a total of 2,500 seedlings were planted through this program. In addition, ESMO continuously conducted activities in its commitment to the adopt-a-creek program in partnership with their respective LGUs and MENRO/CENRO.
In 2024, collaborative efforts with various stakeholders resulted in the successful planting of 11,376 seedlings, consisting of various endemic species of trees and mangroves, fostering environmental sustainability.
JGSOC Batangas plant operates in a city-designated heavy industrial zone along Batangas Bay, along with several other industries such as the Batangas port, tank farms and depots, several power plants, food manufacturing facilities, and other similar companies.
Batangas Bay is within a Key Biodiversity Area located in the Verde Island Passage.
The company has no operations affecting the habitats of species listed in the IUCN red list of threatened species and national conservation list species.
n/a
CMC Davao Flour Mill located in Km 10 Sasa, Buhangin District, Davao City, Davao del Sur is situated on the gulf’s west coast. Davao City is among the four provinces that surrounds Davao Gulf which is listed by DENR-Biodiversity Management Bureau as Key Biodiversity Area.
Davao gulf situated in the southeastern part of Mindanao is one of the priority conservation areas of the Sulu-Sulawesi Marine Ecoregion. It is a breeding and nursery ground for small and large species, with frequent sightings of whale sharks, dugongs and leatherback turtles, among the list of species cited in the Convention on the International Trade of Endangered Species (Source: WWF).
The company has no operations affecting the habitats of species listed in IUCN17 Red list species and national conservation list species.
n/a
Execution of this policy is on a per SBU basis. JGSHI Corporate Procurement’s role is to consolidate the output from SBUs into a central supplier database and to provide the framework for policy development.
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Effective stakeholder engagement aids JG Summit to identify critical issues and concerns that could affect its long-term success. By actively engaging with stakeholders, we gain valuable insights into expectations, values, and potential risks from our partners as it fosters collaboration in addressing common challenges and contributes to meaningful, positive outcomes.
Ultimately, stakeholder engagement plays a crucial role in driving continuous improvement, aligning business practices with societal expectations, and promoting sustainable and ethical business practices.
Statement of use
JG Summit Holdings, Inc. has reported the information cited in this GRI content index for the period January 1 to December 31, 2024 with reference to the GRI Standards.
GRI 1 used
GRI 1: Foundation 2021
| GRI Standard | Disclosure | Section or Direct Answer |
|---|---|---|
| GRI 2: General Disclosures 2021 | 2-1 Organizational details | Our Company |
| 2-2 Entities included in the organization’s sustainability reporting | Corporate Structure, Strategic Business Units | |
| 2-3 Reporting period, frequency and contact point | January 1–December 31, 2024, Corporate Directory | |
| 2-4 Restatements of information | EESG Performance Indices – Environmental Performance | |
| 2-5 External assurance | No external assurance | |
| 2-7 Employees | EESG Performance Indices – Employee Data | |
| 2-9 Governance structure and composition | Corporate Governance | |
| 2-10 Nomination and selection of the highest governance body | The Board of Directors, Governance Programs | |
| 2-11 Chair of the highest governance body | The Board of Directors | |
| 2-12 Role of the highest governance body in overseeing the management of impacts | Corporate Governance, 2024 Stakeholder Engagement Results | |
| 2-13 Delegation of responsibility for managing impacts | Corporate Governance | |
| 2-14 Role of the highest governance body in sustainability reporting | Governance Framework, Board Composition | |
| 2-15 Conflicts of interest | Code of Business Conduct and Ethics, Compliance Monitoring and Implementation | |
| 2-16 Communication of critical concerns | Compliance Monitoring and Implementation | |
| 2-17 Collective knowledge of the highest governance body | Board Competencies, Board Trainings | |
| 2-18 Evaluation of the performance of the highest governance body | Board Performance Assessment | |
| 2-19 Remuneration policies | Code of Business Conduct and Ethics, Remuneration | |
| 2-20 Process to determine remuneration | Code of Business Conduct and Ethics, Remuneration | |
| 2-21 Annual total compensation ratio | Composition and Qualification, Remuneration | |
| 2-22 Statement on sustainable development strategy | Sustainability at JGSHI, Strategy, Metrics, and Targets | |
| 2-23 Policy commitments | Corporate Governance Policies, Labor Management Relations, EESG Performance Indices - Governance, Supplier Accreditation | |
| 2-24 Embedding policy commitments | Corporate Governance Policies, Labor Management Relations, EESG Performance Indices - Governance, Supplier Accreditation | |
| 2-25 Processes to remediate negative impacts | Compliance Monitoring and Implementation, Employee Training and Development | |
| 2-26 Mechanisms for seeking advice and raising concerns | Compliance Monitoring and Implementation, 2024 Stakeholder Engagement Results | |
| 2-27 Compliance with laws and regulations | Code of Business Conduct and Ethics, Internal Controls, Governance Programs, URC’s Extended Producer Responsibility Strategy, Non-compliance with Environmental Laws and Regulations, Labor Management Relations | |
| 2-28 Membership associations | JGSHI is a member of Makati Business Club (MBC), which is a private, non-profit business association in the Philippines. Established in 1981, MBC represents the interests of the country’s largest and most prominent businesses, including major corporations and conglomerates. It serves as a forum for discussion on economic, political, and social issues affecting the business environment in the Philippines. MBC engages in policy advocacy, publishes research, and reports, and facilitates dialogues between the private sector and government. The organization aims to promote good governance, transparency, and sustainable economic development in the country. It is also involved in various initiatives that support business growth, social responsibility, and national competitiveness. JGSHI is also a member of the Philippine Alliance for Recycling and Materials Sustainability (PARMS), which is a non-profit, multi-stakeholder coalition that promotes recycling and materials sustainability in the Philippines. Established in 2014, PARMS brings together various sectors, including businesses, government agencies, non-governmental organizations (NGOs), academic institutions, and communities, to collaborate on solutions for waste management and environmental sustainability. The alliance aims to address the country's growing waste problem through initiatives such as developing sustainable packaging solutions, promoting recycling practices, and advocating for policies that support a circular economy. PARMS focuses on educating the public, raising awareness about the importance of responsible waste management, and supporting innovations in recycling and sustainable materials use. PARMS is known for its commitment to working towards zero waste and a more sustainable future by fostering partnerships among its members and stakeholders, which include some of the largest companies and organizations in the Philippines. |
|
| 2-29 Approach to stakeholder engagement | 2024 Stakeholder Engagement Results | |
| 2-30 Collective bargaining agreements | Labor Management Relations | |
| GRI 3: Material Topics 2021 | 3-1 Process to determine material topics | Strategy, Metrics, and Targets, 2024 Stakeholder Engagement Results |
| 3-2 List of material topics | Sustainability at JGSHI, Our Impact, 2024 Stakeholder Engagement Results | |
| 3-3 Management of material topics | Our Impact | |
| GRI 201: Economic Performance 2016 | 201-1 Direct economic value generated and distributed | Our Impact – Shared Success, Sustainability Performance Scorecard |
| 201-2 Financial implications and other risks and opportunities due to climate change | Risk Categories – Climate Risk, Sustainability and Climate Risk and Opportunity Management Framework | |
| GRI 202: Market Presence 2016 | 202-1 Ratios of standard entry level wage by gender compared to local minimum wage | Employee Data |
| GRI 204: Procurement Practices 2016 | 204-1 Proportion of spending on local suppliers | EESG Performance Indices – Procurement Practices |
| GRI 205: Anti-corruption 2016 | 205-1 Operations assessed for risks related to corruption | Governance Programs, Risk Categories – Governance Risk |
| 205-2 Communication and training about anti-corruption policies and procedures | Board Trainings, EESG Performance Indices – Governance | |
| 205-3 Confirmed incidents of corruption and actions taken | EESG Performance Indices – Governance | |
| GRI 301: Materials 2016 | 301-1 Materials used by weight or volume | EESG Performance Indices – Environmental Performance |
| 301-2 Recycled input materials used | EESG Performance Indices – Environmental Performance | |
| GRI 302: Energy 2016 | 302-1 Energy consumption within the organization | EESG Performance Indices – Environmental Performance |
| 302-3 Energy intensity | EESG Performance Indices – Environmental Performance | |
| 302-4 Reduction of energy consumption | Our Impact – Climate Action, EESG Performance Indices – Environmental Performance | |
| GRI 303: Water and Effluents 2018 | 303-1 Interactions with water as a shared resource | EESG Performance Indices – Environmental Performance |
| 303-2 Management of water discharge-related impacts | Our Impact – Resource Efficiency and Circularity, EESG Performance Indices – Environmental Performance | |
| 303-3 Water withdrawal | EESG Performance Indices – Environmental Performance | |
| 303-4 Water discharge | EESG Performance Indices – Environmental Performance | |
| 303-5 Water consumption | EESG Performance Indices – Environmental Performance | |
| GRI 304: Biodiversity 2016 | 304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | EESG Performance Indices – Biodiversity |
| 304-2 Significant impacts of activities, products and services on biodiversity | EESG Performance Indices – Biodiversity | |
| 304-3 Habitats protected or restored | EESG Performance Indices – Biodiversity | |
| 304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations | EESG Performance Indices – Biodiversity | |
| GRI 305: Emissions 2016 | 305-1 Direct (Scope 1) GHG emissions | EESG Performance Indices – Environmental Performance |
| 305-2 Energy indirect (Scope 2) GHG emissions | EESG Performance Indices – Environmental Performance | |
| 305-3 Other indirect (Scope 3) GHG emissions | EESG Performance Indices – Environmental Performance | |
| 305-4 GHG emissions intensity | EESG Performance Indices – Environmental Performance | |
| 305-5 Reduction of GHG emissions | Our Impact – Climate Action, EESG Performance Indices – Environmental Performance | |
| 305-6 Emissions of ozone-depleting substances (ODS) | EESG Performance Indices – Environmental Performance | |
| 305-7 Nitrogen oxides (NOx, sulfur oxides (SOx), and other significant air emissions | EESG Performance Indices – Environmental Performance | |
| GRI 306: Waste 2020 | 306-1 Waste generation and significant waste-related impacts | Our Impact – Resource Efficiency and Circularity |
| 306-2 Management of significant waste-related impacts | Our Impact – Resource Efficiency and Circularity | |
| 306-3 Waste generated | EESG Performance Indices – Environmental Performance | |
| 306-4 Waste diverted from disposal | EESG Performance Indices – Environmental Performance | |
| 306-5 Waste directed to disposal | EESG Performance Indices – Environmental Performance | |
| GRI 401: Employment 2016 | 401-1 New employee hires and employee turnover | EESG Performance Indices – Social |
| 401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees | EESG Performance Indices – Social | |
| 401-3 Parental leave | EESG Performance Indices – Social | |
| GRI 403: Occupational Health and Safety 2018 | 403-1 Occupational health and safety management system | EESG Performance Indices – Social, Our Impact – Employee Growth and Well-Being |
| 403-2 Hazard identification, risk assessment, and incident investigation | Enterprise Risk Management and Internal Controls | |
| 403-3 Occupational health services | Duties to Stakeholders – Employees | |
| 403-5 Worker training on occupational health and safety | Our Impact – Employee Growth and Well-Being | |
| 403-6 Promotion of worker health | Duties to Stakeholders – Employees, Risk Categories – People Risk, Our Impact – Shared Succes, Our Impact – Employee Growth and Well-Being, Our Impact – Employee Growth and Well-Being, EESG Performance Indices – Social | |
| 403-9 Work-related injuries | EESG Performance Indices – Social | |
| 403-10 Work-related ill health | EESG Performance Indices – Social | |
| GRI 404: Training and Education 2016 | 404-1 Average hours of training per year per employee | EESG Performance Indices – Social |
| 404-2 Programs for upgrading employee skills and transition assistance programs | Our Impact – Better Choices, Our Impact – Employee Growth and Well-Being, EESG Performance Indices – Social | |
| GRI 405: Diversity and Equal Opportunity 2016 | 405-1 Diversity of governance bodies and employees | Corporate Governance Policies, Board Diversity, EESG Performance Indices – Social |
| GRI 407: Freedom of Association and Collective Bargaining 2016 | 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | EESG Performance Indices – Social, EESG Performance Indices – Governance |
| GRI 408: Child Labor 2016 | 408-1 Operations and suppliers at significant risk for incidents of child labor | EESG Performance Indices – Social |
| GRI 409: Forced or Compulsory Labor 2016 | 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor | EESG Performance Indices – Social |
| GRI 413: Local Communities 2016 | 413-1 Operations with local community engagement, impact assessments, and development programs | Our Impact – Shared Success, EESG Performance Indices – Biodiversity |
| 413-2 Operations with significant actual and potential negative impacts on local communities | Our Impact – Shared Success, EESG Performance Indices – Biodiversity | |
| GRI 416: Customer Health and Safety 2016 | 416-2 Incidents of non-compliance concerning the health and safety impacts of products and services |
EESG Performance Indices – Governance URC Food Safety and Quality Management Commitment URC is dedicated to maintaining the highest standards of Quality and Food Safety throughout all facets of its operations. This commitment is aligned with the latest global standards and adheres to internal policies and procedures, ensuring that products meet the expectations of the company’s consumers and stakeholders. To reinforce this commitment, URC is continuously enhancing its initiatives, notably through the implementation of the One GMP (Good Manufacturing Practices) Requirements and the URC Operational Requirements (URCORe) Integrated Quality and Food Safety Standards. URCORe serves as a comprehensive framework for establishing management systems ensuring business continuity through rigorous standards governance, thorough documentation support, and a centralized platform for accessing the Operational Requirements across all URC operations. The organization’s Global Quality and Food Safety Team has made significant strides in evolving systems to further enhance quality and food safety through the following initiatives:
--------------------------------------------------------------- Passenger safety remains the priority of CEB. The Group continues to implement strict safety measures designed to reassure travelers and protect the public from unnecessary dangers. The measures taken by the Group to ensure occupational and aviation safety, described earlier under the Workplace Conditions topic, result in a safer environment for its customers. Apart from mitigating the risks posed by wildlife and bird strikes, Cebu Pacific also ensures its employees are well-trained to handle emergency situations such as fire and earthquakes and maintains their mental and physical well-being to handle customers and carry out their duties properly. CEB has maintained air safety certification by IATA through the Operational Safety Audit (IOSA) program. The Group’s operations are subject to continuous audits and surveillance programs by civil aviation authorities. All health and safety-related matters are discussed in the monthly ASRC meetings, as described in the relevant section above under Governance. Source: CEB SEC Form 17A, Conso FS and Sustainability Report_December 31, 2024, p.261 --------------------------------------------------------------- From the design and construction of properties to their operation, RLC takes measures to reduce health and safety risks to both employees and customers. Structural threats are minimized by meeting the highest building standards, and risks of slippage and fall are regularly assessed and audited. Source: RLC_SEC 17-A_December 31 2024, p. 150 |
| GRI 417: Marketing and Labeling 2016 | 417-3 Incidents of non-compliance concerning marketing communications |
EESG Performance Indices – Governance URC adheres closely to the Philippine Food Safety Act (Republic Act or R.A. 10611) which protects consumer health and safety. Regulatory compliance encompasses product registration, sale, inspection, labeling, and marketing. URC ensures full compliance with regulatory labeling and product information requirements, implementing the necessary analysis for nutritional facts and claims.   Source: URC SEC 17A Form Dec 31 2024, pp. 234-235 --------------------------------------------------------------- CEB continues to proactively address the needs of its customers through appropriate marketing communications. It also adheres to the Ad Standards Council (ASC) and Department of Trade and Industry (DTI) regulations in the Philippines to ensure commitment to advertising responsibly and upholding the highest standards of ethics. Source: CEB SEC Form 17A, Conso FS and Sustainability Report_December 31, 2024, p.261 |
| GRI 418: Customer Privacy 2016 | 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data | EESG Performance Indices – Governance |
2024 Annual & Sustainability Report
