CORPORATE GOVERNANCE
Policies

Policies
Policies
Revised Corporate Governance Manual ("RCGM") and Corporate Governance Policies
The Company’s RCGM institutionalizes the principles of good corporate governance throughout the organization. It lays the foundation to the Company’s compliance system and identifies the responsibilities of the Board and Management in relation to corporate governance. It also states the Company’s policies on disclosure and transparency and mandates the conduct of communication and training programs on corporate governance. The RCGM further provides the rights of all shareholders and the protection of the interests of the minority shareholders.
The RCGM, Board, and Board Committee Charters, and the Corporate Governance organizational structure are regularly reviewed to ensure compliance with regulatory issuances and to keep pace with the constant development of corporate governance best practices. Continuous improvement and monitoring of governance and management policies have been undertaken to ensure that the Company observes good governance. The Company also consistently strives to raise its financial reporting standards by adopting and implementing prescribed Philippine Financial Reporting Standards.
The Company’s RCGM and Corporate Governance policies below are posted in its website under the Governance section and can be accessed below:
In order to reinforce the governance framework, the Company put in place the Code of Business Conduct and Ethics and adopted policies on Conflict of Interest, Anti-Bribery and Anti-Corruption, Whistleblowing, Insider Trading, Material Related Party Transactions, Stakeholders Health Safety and Welfare, Protection of Creditors’ Rights, Board Nomination and Election, Succession Planning and Remuneration, Board Diversity, Corporate Disclosure, Supplier Accreditation, among others.
Code of Business Conduct and Ethics (“Code”)
The fundamental principle of this Code is the expectation that all JGS directors, employees, subsidiaries and affiliates are required to conduct their dealings in the interest of the Company and in accordance with the highest legal and ethical standards. Thus, everyone must observe the Company’s core values, acceptable norms, and the policies indicated in the Code in all of our business activities and future endeavors.
Anti-Bribery and Anti-Corruption Policy
JGS upholds its commitment to the highest standards of integrity as set out in the Company’s core values. It is the duty of its employees to avoid acts that might reflect adversely upon the integrity and reputation of the Company and to act with honor in every undertaking with all the stakeholders, keeping in mind the principle of always doing the right thing because it is the right thing to do, even when no one else is watching. This policy aims to strengthen and solidify the Company’s stand to maintain appropriate ethical and responsible business conduct and avoid all opportunities for bribery and corruption and applies to all employees of JGS and their agents and representatives.
Conflict of Interest Policy
It is the duty of the Company to protect the interests of all stakeholders and ensure procedures are in place to guide its directors, officers, employees, consultants, agents, or representatives in handling transactions where actual, potential, or perceived conflicts of interest may arise. In this regard, the directors, employees and consultants are directed to ensure that all work-related decisions, actions, or inactions are above-board and based on sound business principles and judgment, and devoid of bias or partiality. This policy aims to strengthen the stakeholders’ confidence in the good governance of the Company by promoting the core value of integrity and reinforcing its Code of Business Conduct and Ethics and Anti-Bribery and Anti-Corruption policies and programs, as well as ensure that business decisions always reflect independent judgment and discretion, and are based on the best interests of the Company.
Material Related Party Transactions (“MRPT”) Policy
It is the policy of the Company to conduct all MRPT on an arm’s length basis, on fair and reasonable terms and conditions no less favorable than any such terms available to unrelated third parties under the same or similar circumstances. MRPT refers to any related party transaction, either individually or in aggregate over a twelve (12) – month period with the same related party, amounting to ten percent (10%) or higher of the Company’s total consolidated assets based on its latest audited financial statements. Its purpose is to protect the Company from conflict of interest by instituting the proper review, approval, and reporting of transactions which may be entered into between or among the Company or any of its subsidiaries, associates, affiliates, joint venture, directors, and officers.
This policy ensures that accountability of the Board and Management for MRPTs is in place. Aside from disclosure of conflict of interest, as provided in this Policy, directors and officers with material interests in any transaction and an actual or potential conflict with the Company abstain from participating in the deliberation of the same.
Whistleblowing Policy
This policy establishes a suitable framework for whistleblowing. It ensures its enforcement to allow employees and other stakeholders to freely communicate their concerns and any complaints, including illegal or unethical practices or behavior, without fear of retaliation and to have direct access to an independent member of the Board or a unit created to handle whistleblowing concerns.
Insider Trading Policy
The Company abides by the provisions of law set forth in the Securities Regulation Code and implements policies and procedures to prevent the unauthorized disclosure or misuse of material, non-public information in securities trading to preserve its reputation and integrity. This policy provides guidelines for promoting compliance with the Securities Regulations Code provisions relating to the prohibition of fraud, manipulation, and insider trading. It aims to maintain the confidence and trust of stakeholders by preserving the reputation of integrity and ethical conduct of the Company as well as all the persons affiliated with it. In accordance with this policy, directors and officers are required to disclose their dealings in company shares immediately or within three (3) business days from the transaction.
Succession Planning and Remuneration Policy
The Company ensures that the remunerations of directors, officers, and employees are sufficient and competitive with other similar industries through market salary surveys to attract qualified and competent employees and retain them. This Policy aims to ensure individuals' systematic and long-term development at the senior management level as ready replacements when the need arises due to deaths, disabilities, retirements, and other unexpected occurrences. It applies to the succession planning and remuneration of the Board of Directors, Key Management Personnel, and Senior Management Team members as defined and identified by the GNRSC.
Compliance Monitoring and Implementation
Training
In-house Corporate Governance Training
To keep abreast with industry developments, business trends and best practices, JGS annually organizes in-house corporate governance trainings for its directors and officers discussed in "Board Training and Orientation."
Business Conduct and Anti-Corruption Programs and Procedures
The ethical and behavioral standards expected of directors, officers and employees are set out and embodied in the Company’s Code of Business Conduct and Ethics, Anti-Corruption Programs, Company Policies and Offenses Subject to Disciplinary Action (“OSDA”), among others. The same are disseminated to all directors and employees across the Company through trainings and advisories to embed them in the Company culture. On November 28, 2023, JGS launched its second (2nd) version of the online refresher course of the Code of Business Conduct and Ethics and completed 100% training compliance for both its directors and employees by the end of 2023. Likewise, new employees undergo an orientation program on the Company’s policies and procedures (e.g., Business Conduct and Ethics) embedded in its Darwinbox System.
The anti-corruption programs and procedures of the Company cover the following:
- Conflict of Interest
- Conduct of Business and Fair Dealings
- Receipt of Gifts from Third Parties
- Compliance with Laws and Regulations
- Respect for Trade Secrets/Use of Non-public information
- Use of Company Funds, Assets and Information
- Employment and Labor Laws and Policies
- Disciplinary Action
- Whistleblowing
- Resolution of Conflicts
JGS participates in organizations engaged in programs in the field of corporate governance, compliance, and business ethics, which enables the Company to have access to materials, discussions, and trainings related to corporate governance, as well as interact with other governance and ethics professionals around the world. JGS representatives are members of the Good Governance Advocates and Practitioners of the Philippines, and the International Bar Association and attend their trainings, including that of the Institute of Corporate Directors.
Risk assessments are conducted on various aspects of the business, such as strategic, governance, operational, legal, and compliance. This process encompasses assessing the risk of corruption and bribery within the organization and external parties.
Conflict of Interest Disclosures
Directors and employees of the Conglomerate are required to comply with the Self-Disclosure Activity on Conflict of Interest and Declaration of Gifts Received on an annual basis pursuant to the CG Code for PLCs, which was embodied in the Company’s Code of Business Conduct and Ethics and its Conflict of Interest Policy.
On February 7, 2023, pursuant to the Company’s Code of Business Conduct and Ethics and Conflict of Interest Policy, the Company commenced the Annual Self-Disclosure of Conflict of Interest and Declaration of Gifts Received covering calendar year 2022 until the time of disclosure. All directors and employees of JGS submitted their self-disclosure forms in 2023. There were 21 employees who disclosed a conflict of interest. Out of these 21 employees, 3 were investigated and cleared to be without conflict.
Whistleblowing
Integrity and Ethics Council
The Company also has an established suitable framework for whistleblowing that allows employees and other stakeholders to freely communicate, without fear of any form of retaliation, concerns about any aspect of business operation (e.g., violations of Company policies, its Code of Business Conduct and Ethics, criminal or unlawful acts or omissions, instances when an act or omission endangers the health and safety of employees) and any other complaints including unethical practices or behavior, misconduct, malpractice, irregularities or risks against the Company. All information received in connection with the reports or disclosures are strictly confidential and not disclosed to any person without prior consent of the Integrity and Ethics Council (“IECON”). Internal and external persons reporting have the option to use email, iSpeak, or send mail through the postal services and have direct access to JGS’s designated Lead Independent Director (“LID”) through its IECON, a unit created to handle whistleblowing concerns that directly reports all whistleblowing incidents to the LID.
Any employee, business partner, and other stakeholders may discuss or disclose in writing any concern or potential violation of the Code of Business Conduct and Ethics with the IECON.
Reports can be done through email using the following contact details:
Email: iecon@jgsummit.com.ph
Mailing Address: IECON JG Summit Holdings, Inc., 40/F Robinsons Equitable Tower, ADB Avenue corner Poveda St., Ortigas Center, Pasig City, Metro Manila, Philippines
Online Platform: “iSpeak," an online whistleblowing portal available for access 24/7 by the public in the Company’s website
The above-mentioned whistleblowing portals are likewise on the “Contact Us” page of the Company website.
In 2023, no whistleblowing cases were received through its iSpeak and email channels that were directly intended for JGS. However, the reports evaluated to be valid were forwarded to the appropriate Strategic Business Units (“SBUs”), and their actions were monitored and reported to the GNRSC and the Board.
iSpeak
On March 14, July 4, and December 6, 2023, pursuant to the Company’s Code of Business Conduct and Ethics and Conflict of Interest Policy, the Company released email communications encouraging employees to report whistleblowing concerns via iSpeak.
In 2023, the IECON Secretariat reported to the GNRSC and the Board that in 2022, it received a total of nine (9) whistleblowing reports via the iSpeak portal. Out of the nine (9) reports, three (3) were invalidated for lack of information, while six (6) were endorsed to the SBU for further handling.
The IECON Secretariat received a total of two hundred forty-nine (249) reports via the iecon@jgsummit.ph email address in 2023. Out of the 249 emailed reports, twenty (20) reports were customer-related, eighteen (18) were employment-related, six (6) were requests for information/data/footage, two (2) were regarding sponsorships or solicitation, two hundred one (201) reports were for supplier offers/proposals/marketing/accreditation, while two (2) were in blank. These emails received were no longer reported to the IECON as these were not whistleblowing cases.
Compliance Report
Integrated Annual Corporate (“I-ACGR”)
The Company submitted the 2022 Integrated Corporate Governance Report (“I-ACGR”) to the SEC and PSE on May 26, 2023. The I-ACGR is a reportorial requirement under SEC Memorandum Circular No. 15 series of 2017 for all PLCs to disclose the Company’s compliance or noncompliance with the recommendations provided under the CG Code for PLCs. With the “comply or explain” approach, voluntary compliance to recommended corporate governance best practices is combined with mandatory disclosure.
The Company's I-ACGR can be accessed through:
Compliance Manual
The Company has a compliance program or manual, approved on March 29, 2023, and covers compliance with relevant laws, regulations, and policies that is annually reviewed.
The manual has the following contents:
- Compliance System
- Compliance Structure
- Compliance Program
- Compliance Review
- Compliance Training and Awareness initiatives
Stakeholder Engagement
The Stakeholder Engagement is thoroughly discussed under “Stakeholder Engagement."
Shareholders
Annual Stockholders’ Meeting
JGS is transparent and fair in conducting its Annual and Special Shareholders’ meetings and encourages active shareholders participation under its Amended By-Laws, such as nominating candidates to the board or calling for a general or special meeting by minority stockholders.
In compliance with the CG Code of PLCs, the Amended By-Laws and the RCGM, the initial Notice of the Annual Stockholders’ Meeting (“Notice”) was filed to the SEC and PSE, uploaded on the Company website and disseminated to shareholders on March 14, 2023, as amended on March 27, 2023, or at least twenty-eight (28) days before the Annual Stockholders’ Meeting (“ASM”) held on May 15, 2023. The Definitive Information Statement, which contains the Notice, was filed with the SEC and PSE on April 18, 2023. In addition, the Notice was disseminated to shareholders and other stakeholders via publication in the Manila Standard and Business World for two (2) consecutive days in both online and print on April 20-21, 2023. The Notice of ASM, published in English, enumerated and explained the agenda items requiring stockholders’ approval with one agenda item per topic and contained the following: i.) a rationale and explanation for each agenda item; ii.) the profiles of directors (with age, academic qualification, date of first appointment, experience, and directorships in other listed companies); iii.) SyCip Gorres Velayo & Co. (“SGV & Co.”) as the external auditor seeking reappointment; iv.) readily available proxy documents; v.) ratifying acts of the Board such as the compensation or remuneration of executive directors and key officers; vi.) voting procedure; vii.) information regarding the appointment of an independent party to validate the votes; viii.) the class of shares allowed to vote, among others.
The ASM was conducted by remote communication and attended by shareholders owning or representing most of the outstanding capital stock and by all of the Board of Directors. The shareholders individually elect each director through ballot and were allowed to cast their votes by proxy or in absentia on each agenda item presented to them for approval, with the number of votes approving each agenda item indicated in their respective sections in the Minutes of the ASM. Shareholders who could not attend were apprised ahead of time of their right to appoint a proxy, subject to the requirements of law, rules and regulations, and the Amended By-Laws. In order for the Company to properly conduct validation procedures through its external auditor, SGV & Co., stockholders who wished to participate via remote communication were instructed to notify the Company through email of their desire to vote in absentia.
The shareholders were also given the opportunity to send in their questions, express opinions, and make suggestions on various issues related to the Company by electronic mail. The Company received questions and provided responses indicated in the section on “Consideration of Other Matters” in the Minutes. The Minutes of the ASM held on May 15, 2023, may be viewed and/or downloaded at the “Disclosures” page of the Company website.
Dividends
The Company’s policy is to deliver a steady flow of dividends to its shareholders. In the past five years, JGS has successfully paid out at least Php0.30 per share annually despite the significant adverse impact of the pandemic on the Company’s operations and profitability. The Company shall declare cash dividends annually. The dividend rate, however, shall be reviewed every year by the Board of Directors, taking into account the absence of circumstances which may restrict the payment of such dividends and considering applicable laws and regulations, the Company’s results of operations, medium and long-term growth and investment strategies, cash flow requirements, and other relevant factors.
The Board approved in 2023 the declaration of a regular cash dividend in the amount of Forty Centavos (Php0.40) per common share from JGS’s unrestricted retained earnings as of December 31, 2022, to all stockholders of record as of May 23, 2023.
Shareholders' Rights
The Company is committed to ensuring fair and equitable treatment of all shareholders, whether controlling or minority, local or foreign. The Company respects the rights of all shareholders as provided under the Revised Corporation Code and other laws and as stated in its RCGM. These rights relate to the following, among others: the (1) right to participate and vote on all matters that require their consent or approval in general shareholder meetings, including election and removal of Board members; (2) right to inspect corporate books and records; (3) right to obtain relevant and material information on the corporation on a timely and regular basis; (4) right to dividends; (5) appraisal right; (6) the right to secure methods of ownership registration; and (7) convey or transfer shares. In furtherance of these rights, an Investor Relations Officer (“IRO”) under the Corporate Strategy Office was appointed to communicate to the shareholders all material information on the activities of the Company.
For inquiries related to Investor Relations, such as the Company’s Financial Results and Operating Performance – Quarterly and Annual Reports, Sustainability Reports, Shareholding Structure, Shareholders Information, and related information, shareholders and other stakeholders may visit the “Investor Relations” page of the Company website and the “Contact Us” page, or contact the Company’s IRO below:
Carlos R. Yu, Jr.
Director, Corporate Strategy and Investor Relations
Phone: +632 8633-7631 loc. 530
Email:
IR@jgsummit.com.ph
Address: 40F Robinsons Equitable Tower, Ortigas Center, Pasig 1605
Duty to Other Stakeholders
The Company recognizes and values the interdependence between business and society. It promotes a mutually beneficial relationship that encourages the Company’s sustainable growth while contributing to the advancement of the society where it operates. The Company employs value chain processes that consider Economic, Environmental, Social, and Governance issues and concerns.
Customers’ Welfare
The Company adopts customer relations policies and procedures to protect the customer’s welfare. This includes providing and making available the customer relations contact information, who is empowered to address and attend to customer questions and concerns.
Supplier/Contractor Selection
The Company follows the Supplier Accreditation Policy to ensure that the Company’s suppliers and contractors are qualified to meet its commitments. Besides the accreditation process, suppliers and contractors also undergo orientation on Company policies and ethical practices.
Employees
The Board also establishes policies, programs, and procedures that encourage employees to actively participate in the realization of the Company’s goals and its governance, including but not limited to: Health, Safety, and Welfare; Training and Development; and Rewards, Compensation, and Benefits.
Compensation and Benefits
The Company complies with the standards and policies set by the Department of Labor and Employment. Likewise, the Company has Security and Safety Manuals that are implemented, reviewed, and regularly updated to ensure the security, safety, health, and welfare of the employees in the workplace.
EMPLOYEES
Health, Safety and Welfare
Foster the health and well-being of our people
Worker safety and well-being are of utmost importance to the Company. To support our employees' physical and mental health, the Company continued to improve its office spaces and included areas where people can work, eat, and relax. To provide a space that caters to new workplace realities, workspace renovations took place. Aside from this, to strengthen the culture of well-being, monthly webinars were conducted on diverse topics from subject matter experts. To check the health of employees, an Annual Physical Examination was likewise made available.
Pulsed our needs through employee listening and targeted our actions via analytics
The Company kept abreast of its people’s needs through employee listening initiatives. Through seamless surveys and clear analytics dashboards, targeted action planning that drives employee engagement is ensured.
Improved employee services via digitalization
Access to efficient employee services on an online platform was made possible through the Company's internal Employee Service Portal. To provide a delightful employee experience, the Company’s business units continued to utilize the Darwinbox human resource management platform with modules in Recruitment, Performance, Career Development, and more. Implementation of the Darwinbox platform was also expanded to more business units.
Embraced the hybrid environment to engage and recognize its people
Connections were built through groupwide and localized engagement and recognition initiatives. Likewise, employees adapted by socializing their values and culture through hybrid events accessible to both onsite and online participants, resulting in better choices for the Company’s people.
Great Place to Work
The Company achieved a milestone by securing a Great Place to Work certification last year.
“Be A Hero” Campaign
In 2023, the culture team of the Company’s Corporate Human Resources Group strengthened the Company Purpose, Values, and Ambition (“PVA”) awareness through online and onsite activations, as discussed in:
Blood Donation Drive with Philippine Red Cross
As part of the OSH initiatives pursuant to the Company’s advocacy to provide impactful ways for individuals to make a positive difference in the lives of others and contribute to the overall health and well-being of the community, an onsite blood donation drive in partnership with the Philippine Red Cross was held in 2023.
Pride in Performance Awards
At last year’s annual Pride in Performance (“PIP”) Awards, teams that exemplify JGS's PVA in their endeavors were recognized and celebrated. The 13th edition of the PIP Awards had “The Great Big Leap” as its theme, highlighting the outstanding projects and initiatives from the past year that significantly contributed to the group's success, positively influencing stakeholders and the numerous customers it serves. The PIP Awards are discussed in more detail in:
EMPLOYEES
Performance-enhancing mechanisms for employee participation
Rewards policy that accounts for the company's performance in the long term
The Company firmly believes that good governance is the cornerstone of sustainable success. As JGS strives to attain excellence in corporate governance, the crucial role that rewards programs play in aligning the interests of our employees and stakeholders with the long-term goals of the company is recognized. The Company’s commitment to fostering a culture of accountability, transparency, and ethical behavior is reflected in the design and implementation of our rewards programs, which effectively account for the company's performance in the long term.
Performance-Based Compensation
The Company’s rewards programs are structured to emphasize performance-based compensation, ensuring that the financial incentives provided to employees are directly linked to the Company's long-term success. JGS has implemented a comprehensive system that combines individual and team performance metrics with strategic objectives, enabling the Company to reward employees based on their contributions toward sustainable growth.
Balanced Scorecard Approach
To account for the Company's performance holistically, the Corporate Human Resources Group has adopted a balanced scorecard approach in our rewards programs. Beyond financial metrics, a wide range of key performance indicators (“KPIs”) that align with its long-term strategy, including customer satisfaction, innovation, employee engagement, social responsibility, and environmental sustainability, is considered. This approach helps foster a well-rounded performance evaluation and rewards system, where employees are incentivized to contribute to the Company's overall success across multiple dimensions.
Performance Assessment and Goal Setting
The Company’s rewards programs go beyond annual performance evaluations. JGS engages in regular performance assessments, allowing the Company to review progress toward long-term goals and make necessary adjustments. Through this process, employees are provided with constructive feedback and new targets, reinforcing the commitment to continuous improvement and long-term success, are set.
Transparent Communication
Transparency is fundamental to the Company’s good governance, and open communication throughout rewards programs is prioritized. Employees are given clear guidelines and expectations regarding their performance assessments, rewards criteria, and the Company's long-term objectives. Regular communication channels are established to share updates on progress and reinforce the link between performance and rewards, fostering a culture of trust and accountability.
At JGS, rewards programs are designed to account for the Company's performance in the long term through salary adjustments and merit increases, reflecting its commitment to good governance and sustainable success. By embracing performance-based compensation, adopting a balanced scorecard approach, engaging in regular performance assessments, and promoting transparent communication, rewards programs effectively align the interests of our employees and stakeholders with the Company's long-term goals. Through these efforts, JGS demonstrates its dedication to fostering a culture of accountability, transparency, and ethical behavior, which underpins our pursuit of excellence in corporate governance.
EMPLOYEES
Employee Trainings
The Corporate Human Resources Group of the Company conducts various trainings for its key officers and employees, as follows:
Leaders’ Conferences
Strengthens enablement of skills for CHRO, CRO and OCFRO functions held in March, June and July, 2023, respectively
Executive Development Program
Catered to over 150 graduates, such as i.) Executive Development Program: EVOLVE (35 leaders); ii.) Executive Development Program: ADVANCE (35 leaders); iii.) Executive Development Program: INSPIRE (35-47 leaders); and iv.) Executive Development Program: Executive Coaching (20 leaders)
Individual Development Plan
With a KPI of 75%, CCU adoption exceeded this target at 81% compliance and 210 employees who submitted their IDPs.
Craft Café
Provided for opportunities for people’s continuous growth and development were identified for more focused efforts, a total of 4 Craft Café learning sessions were introduced as pilot courses for 2023, which garnered a 4.5 average rating with a total of 53 attendees.
LinkedIn Learning
Ensure continuity and reinforcement of leadership learning via the online platform that can also help support self-directed learning.
Creditors
The Company honors its contracted obligations and ensures the protection of creditors’ rights. The policy is posted on its website under the Governance section.
Communities
The Company conducts various projects for its communities discussed in: